Delivery & Returns

COMPLIMENTARY PERFUME SAMPLES

Discover the passionate collection of Ahwak Perfumes with complimentary samples, included with every order. 

COMPLIMENTARY INTERNATIONAL DELIVERY FOR ALL PERFUME ORDERS

Experience the convenience of complimentary international delivery on all perfume orders. Orders will be dispatched 1-2 days after ordering. Please refer to the delivery times below based on the region*. While some remote locations may experience longer delivery times, rest assured that we take every precaution to ensure a safe and timely delivery.

*Delivery times are subject to variation in remote locations and depend on our delivery provider.

INTERNATIONAL SHIPPING

We currently ship to the following locations:

GCC

United Arab Emirates, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia\

Delivery time (UAE): Up to 3 Business days

Delivery time (Rest of GCC): Up to 7 Business days

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United Kingdom and Ireland

Delivery time: 5-7 business days 

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Europe

Austria, Belgium, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, Italy, Norway, Netherlands, Poland, Portugal, Sweden

Delivery time: 5-10 business days 

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Northern America

United States of America

Delivery time: 5-10 business days 

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RETURNS

We do not accept returns nor exchanges apart from in the instance of the product arriving faulty/ damaged. In this case, kindly contact our Customer Support at Support@ahwakperfumery.com. You have the right to return the Products within thirty (30) days from the date of purchase.

Please note orders cannot be cancelled once dispatched.

Ahwak Perfumery holds the sole discretion to determine whether the Products meet the conditions for a refund. 

Upon exercising your right to return the Products, we will refund all payments, excluding shipping costs, within a maximum of fourteen (14) calendar days from the date you inform us of your decision to cancel the contract. However, we may withhold any refund until we receive the returned goods or until the user provides proof of return, whichever condition is met first.

Following the receipt of the returned Product, we will initiate the refund using the original payment method.